Instacart and Uber Eats partnered to provide restaurant delivery powered by Uber Eats to eligible customers. This feature is only available in-app at this time.

You can find more information about restaurant orders powered by Uber Eats in our help center.

Place a restaurant order

To place a restaurant order in-app—

  1. Tap Restaurants at the bottom of your screen. Here you can browse a large selection of restaurants in your area!
  2. Select the restaurant.
  3. Tap on the item and select Add to order.
  4. Tap View cart.
  5. Tap Go to checkout.
  6. Review your order and select Next.
  7. Select Place order.

Help with an order

If you have an issue with an order, you can get help through the Instacart app.

For scheduled and live orders—

  1. Tap Restaurants at the bottom of your screen.
  2. Tap the order at the top of your screen.
  3. Tap Help in the upper right corner.

For past orders—

  1. Tap Account at the bottom of your screen.
  2. Tap Orders in the upper left corner.
  3. Tap Restaurants at the top of your screen.
  4. You’ll see a list of past orders. Select the order you need help with.
  5.  Tap Get Help under the order.
  6.  Tap Past order to find a list of common order issues. Choose one to Contact Support.
  7.  Tap Chat with us to start a chat with Uber Eats.
  8. Tap Call support to contact Uber Eats directly.
  9. Tap Request a callback if you experience wait times.

Switch between grocery and restaurant carts

To switch between grocery and restaurant carts—

  1. From the Instacart homepage, tap View cart at the bottom of your screen.
  2. Under Your carts, select Grocery or Restaurant.

Check order status

You can see your restaurant order status in the Instacart app—

  1. Tap the Account icon.
  2. Tap Orders in the upper left corner.
  3. Tap Restaurant orders at the top of your screen.
  4. Tap the in-progress restaurant order to see its status.

Receipts and refunds

Your restaurant order total may be higher than the receipt shows if you added a tip for the services. Tips do not show on the receipt for up to 48 hours. You have up to 90 days post-delivery to add a tip if you’d like.

You’ll get a new receipt within 48 hours reflecting your order total with tip included. 

To view your receipt or request a refund—

  1. Tap the Account icon.
  2. Tap Orders at the upper left corner of the screen.
  3. Tap Restaurant orders at the top of the screen.
  4. Select the order you want a receipt for.
  5. Tap View receipt.

Payment for Restaurant Orders

Uber processes payments for the Instacart restaurant experience powered by Uber Eats. Apple Pay and Google Pay are accepted as a payment method. You may need to submit a new payment method during checkout, even if you have an active payment method on the Instacart app.

If you update or add a new payment method for a restaurant order, it only applies to that order and not your grocery orders. 

Instacart appeasements, credit back credits, gift cards, credit card pay with points integrations (e.g., Chase Pay with Points), EBT card via Instacart are not accepted for restaurant orders. Statement credits offered by credit card providers (e.g., Chase) or payment networks (e.g., Mastercard) are not available for restaurant orders placed via Instacart.

First restaurant order promotion

Instacart customers may receive $5 off their first restaurant order of $35 or more through the Instacart app (Instacart+ members may receive $10 off if they are an active member when they receive the promotion). This is a limited time offer.

Grocery promotion

Eligible customers could also receive the following when they spend $100 or more on non-restaurant orders—

  • Non-Instacart+ members get a $5 coupon for restaurant orders via the Instacart app.
  • Instacart+ members get a $10 coupon for restaurant orders via the Instacart app and the continued Instacart+ benefit of $0 delivery fee on eligible orders of $35 or more.

You’re only eligible for this offer if you see the offer banner before placing an eligible non-restaurant order.

You must manually activate the offer by tapping on it. You’ll see an offer banner on the Instacart homepage or receive a push notification. Tap on the banner or notification to redeem.

Coupon eligibility is based on the final total amount after delivery before any taxes, tips or fees. If your order total is less than $100 because of replacements, out-of-stock items, etc., your order isn’t eligible for the coupon.

Once redeemed and you meet the order requirements, you’ll receive the promotion. It applies automatically at checkout on your next restaurant order of $35 or more via the Instacart app, subject to additional terms. 

The discount applies to the total purchase price for all items in your order, and excludes tips, taxes, service and other fees.

This is a limited time offer. For more information on the terms and conditions of this offer, go here.

Note: You can only use these coupons, and Uber Cash given through the restaurant experience on Instacart powered by Uber Eats, for restaurant orders placed via the Instacart app. Any promotions and Uber Cash through Uber Eats outside the Instacart app aren’t accepted.

Discount expiration

The discount expires. You can see the details of your individual offer in the Credits, promos, and gift cards section of your Instacart account once redeemed.

Instacart Mastercard - 2% cash back on Restaurants

You will earn 2% cash back on restaurant purchases powered by Uber Eats as you do on all other purchases at restaurants including takeout and eligible delivery services with your Instacart Mastercard®. You will continue to earn 5% cash back on other Instacart app and Instacart.com purchases. 

You also still have the ability to use points at checkout on grocery orders. You will be unable to Pay with Points or use Instacart Credits towards restaurant purchases powered by Uber Eats.

See full program terms.